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Microsoft CRM provides a unified view of customer information and interactions through integrated sales, marketing, and customer service features. This approach enables organizations to share information, accelerate sales, identify new revenue opportunities, and deliver more consistent customer service.

MSCRM Sales Module	MSCRM Service Module
MSCRM Marketing Module	What's new in CRM4
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Microsoft CRM Remote
Administration Program

Would you like to have access to 5 Microsoft CRM gurus for less than half the cost of a full-time person?

Do you struggle to manage and administer Microsoft CRM by shuffling tasks among an already busy team?

Is your payback from Microsoft CRM disappointing because you spend more time administering TO it than selling WITH it?

Core Solutions, Inc. can help, providing Microsoft CRM expertise where and when you need it. We offer a Remote Administration service to boost GoldMine's performance, improve your profits and provide peace of mind.

Our premium service includes:

Full coverage: Monday to Friday, 8 AM to 5 PM (Eastern)
Database maintenance: pack, rebuild, index, back-up, maintain user settings, modify structure
Help desk: support on-call, on-demand
Reporting: system utilization alerts and feedback to monitor usage, compliance and performance
Check-ups: quarterly check ups by our team
Tips & Tricks: our gurus are the best in the business, we can help you get more out of Microsoft CRM

You can also arrange to have us fill in the gaps when your own administrator is away or on-call -- either by scheduling in advance or retaining us to be on-call as back-up. To learn more, contact us TODAY.

c360

Share your CRM Calendar with other Users.

Scribe

Import data to Microsoft CRM quickly, cleanly and accurately.

Salescentric

SalesCentric Relationship Charts™ will increase the value you achieve from CRM.

Core Solutions

Four very useful enhancements for CRM: SendOutlook, Account Address, Phone Number Formatting and Zip Code Verification.

	Microsoft CRM4 for Dummies Is Here Core Soltuions' Scott Weiss and Joel Scott have co-authored this informative reference book. Learn all the new features found in the latest version of Microsoft CRM Dynamics.
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MSCRM Training Dates from Core Solutions

Note: web-based training is presented live and is copyrighted by Core Solutions, Inc. Unauthorized recording and/or distribution of the presentation or supplied materials is strictly prohibited. All dates are subject to change without notice.

Web-Based Training: Microsoft CRM Dynamics Sales End User

Overview of main screen
Navigation
Entering new Contacts and Accounts
Updating records
Searching records

Advanced Find
Scheduling Activities
Creating Opportunitites
Creating Quotes
Integration with Outlook

Date

All Times Eastern

Cost

Register

November 11

1-4:30 PM

$189

December 9

1-4:30 PM

$189

January 13

1-4:30 PM

$189

Web-Based Training: Microsoft CRM Dynamics Marketing End User

Advanced Find
Creating Marketing Lists
Creating Campaigns

Creating Campaign Activities
Distributing Campaign Activities
Tracking Campaigns

Date

All Times Eastern

Cost

Register

November 12

8:30 AM-Noon

$189

December 10

8:30 AM-Noon

$189

January 14

8:30 AM-Noon

$189

Microsoft CRM Dynamics Admin at our Training Facility in Newton, MA

User Settings
Creating Attributes
Creating Entities
Creating Forms
Creating Lists

Publishing your Work
Configuring Outlook Integration
System Settings
Creating Products
Creating Templates

Date

All Times Eastern

Cost

Register

December 18/19

8:30 AM - Noon, 1-4:30 PM

$1475

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